TGA is committed to protecting and respecting your privacy. This Privacy Statement sets out our privacy policy and explains what we do with the personal information that we collect from our customers and prospective customers. Please read the following to understand our views and practices regarding personal information, and how they pertain to you as you use our various products and services. This statement discloses our current privacy practices, if we make any changes to this policy, we will announce it via an e-mail and on our web site. If you have any questions or concerns regarding this statement, please contact us.

What information does TGA gather about its customers?
The bulk of the information TGA has about its customers is the information we get through the online form you complete when you submit an enquiry to TGA. Sometimes we conduct surveys, and although these can be anonymous, we prefer to get your contact details so that we can follow-up on any issues that need clarification.

How does TGA use your personal information?
TGA uses the information it has about its customers to:
– fulfil requests for products and services as requested by the customer.
– develop internal marketing programs and initiatives.

Will TGA disclose any of your personal information?
TGA will not disclose any information about its clients or prospective clients to any third party without your consent.

Will TGA use your information for direct mailings?
TGA will, from to time to time, e-mail our customers with information that we believe is important for the smooth operation of the service, or is information which will improve the performance or value of our web site.

Third Party Websites
Some online forms and links on our website use third-party websites to process data.
• We use for our membership and newsletter system and you can view their Privacy Policy here.
• We use for credit card payments and you can view their Privacy Policy here.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given on our website:
• See what data we hold about you, if any.
• Change/correct any data we hold about you.
• Have us delete any data we hold about you.
• Express any concern you have about our use of your data.

How can you deactivate your account, or correct or revise information TGA has about you or your business?
To change your account details please log in with your account details. To cancel your listing with TGA you may log in to your account and delete your listing.

How does TGA use Cookies on its website?
TGA uses Cookies to: track, log and collate the use of the website so that we can improve the user experience.

If you have any further questions regarding your privacy and the privacy policy of TGA please contact us.


Please note that tour guides listed on this website are individual operators who are responsible for their own public liability insurance or are covered by their employer’s insurance. TGA can not take responsibility for the actions of individual tour guides. If you have a complaint about TGA’s conduct, please contact us.

The information contained in this website is for general information purposes only. The information is provided by TGA and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of TGA. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, TGA takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.