What is a Professional Tour Guide?
A professional tour guide is one of the most important roles within the tourism industry.
Whilst working at the frontline, guides are the ‘Face of Australia’, with direct contact and influence on the experiences had by visitors.
This important responsibility requires reliable and capable guides to ensure a successful outcome.
All Professional Tour Guides have been assessed through the TGA National Tour Guide Accreditation Program.
A TGA-accredited Professional Tour Guide is someone with extensive location knowledge and experience in guiding.
TGA Professional Tour Guides conduct thorough research, extensive preparation and excellent delivery of the most memorable and enjoyable interpretive experiences.
Creating superior visitor satisfaction, to the benefit of both the growing tourism industry and related businesses.
Many TGA members have completed a Certificate III (or equivalent) in a tour guiding-related course.
All TGA Professional Tour Guides are also required at all times to have Level 2 First Aid & CPR plus valid tour guide liability insurance to the value of minimum $10 million.
All TGA Professional Tour Guides are bound by the Tour Guides Australia Code of Conduct, which ensures professional and superior standards are provided to visitors and guests.
All TGA Professional Tour Guides are issued with a personal photo ID card identifying them as nationally accredited guides.
Key skills
- Professional tour guides have a high level of general knowledge
- Specialised site and destination expertise
- Good communication and organisational skills
- Providers of excellent customer service
- Tour leadership and management skills
- Qualified in first aid and occupational health and safety
- Ecological, environmental and indigenous awareness
